Frequently asked questions

  • Can I come to Macquarie Street Centre for general dental concerns?

    Yes, of course! Whether you want a regular preventative examination, or you have a specific concern or problem, we can help.

  • How long will my treatment take?

    This depends on a number of factors. At your initial appointment, we’ll provide a detailed and personalised treatment plan that will outline the number of appointments and time involved, as well as your investment. We can take your budget and concerns into consideration before finalising your treatment plan.

  • What is the difference between MSC and other dental practices?

    We are fortunate to have many highly trained dental practitioners in Australia. Macquarie Street Centre is proud of its reputation, and proud to be considered a leader in its field. We base our reputation on our exceptional service and attention to detail. When it comes to your teeth, smile and comfort nothing is more important. We find that our patients are often delighted to discover they can finally be treated for a long-term condition.

  • If I need extensive treatment, involving many areas, can this be coordinated for me?

    Absolutely. We’ll make sure you are seen by the appropriate specialists and organise your care and appointments to minimise the disruption to your daily routine.

  • How much will my dental treatment cost and what will my health fund contribute?

    We will ensure that after visiting our practice you will be aware of all associated fees with treatment discussed. We will explain for you the treatment recommendations, and options to stage the treatment to best suit your time and importantly, your budget. Unfortunately, we cannot provide you with individual rebates from health fund providers, however, we will endeavor to provide you with any information you may require to establish this information for your individual cover.

  • Can I pay my treatment off over time?

    Any treatment completed at The Macquarie Street Centre must be finalized on the day of treatment unless under an alternative financial arrangement. We have HICAPS facilities to claim with private health funds on the day of your treatment, so that you can receive immediate benefit and avoid the inconvenience of having to go to your health fund. Should you have any financial concerns, we can provide support to investigate options such as health specific finance solutions.